The bulk of this series consists of monthly service reports and training materials for CAs (communications assistants). The latter were used to educate CAs on deaf culture and TDD use. Some training material from Michigan’s relay service, which Ohio used as a model for its own system, is included here.

The Telephone Relay Service Consumers Advisory Group was created by PUCO (see series 10) to provide advice and oversight on the implementation of relay service in Ohio. Mr. Lankenau was a member, and most of this series consists of correspondence and e-mails among group members. The most common topic is proposals for relay service presented by telephone companies such as Ameritech (see series 14) and Sprint.

Ameritech was the local telephone service provider for several Midwestern states, including Ohio, from 1984 to 1998. The committee referenced in this series was created by Ameritech to help extend its services to those who had difficulty with telephone use, including the elderly, low-income, and disabled. Mr. Lankenau served as the deaf community’s representative on this committee. See series 13 and 15 for more on Ameritech.

The bulk of this series consists of monthly service reports and training materials for CAs (communications assistants). The latter were used to educate CAs on deaf culture and TDD use. Some training material from Michigan’s relay service, which Ohio used as a model for its own system, is included here.

The bulk of this series consists of monthly service reports and training materials for CAs (communications assistants). The latter were used to educate CAs on deaf culture and TDD use. Some training material from Michigan’s relay service, which Ohio used as a model for its own system, is included here.

The bulk of this series consists of monthly service reports and training materials for CAs (communications assistants). The latter were used to educate CAs on deaf culture and TDD use. Some training material from Michigan’s relay service, which Ohio used as a model for its own system, is included here.

The bulk of this series consists of monthly service reports and training materials for CAs (communications assistants). The latter were used to educate CAs on deaf culture and TDD use. Some training material from Michigan’s relay service, which Ohio used as a model for its own system, is included here.

Ameritech was the local telephone service provider for several Midwestern states, including Ohio, from 1984 to 1998. The committee referenced in this series was created by Ameritech to help extend its services to those who had difficulty with telephone use, including the elderly, low-income, and disabled. Mr. Lankenau served as the deaf community’s representative on this committee. See series 13 and 15 for more on Ameritech.

Ameritech was the local telephone service provider for several Midwestern states, including Ohio, from 1984 to 1998. The committee referenced in this series was created by Ameritech to help extend its services to those who had difficulty with telephone use, including the elderly, low-income, and disabled. Mr. Lankenau served as the deaf community’s representative on this committee. See series 13 and 15 for more on Ameritech.

Ameritech was the local telephone service provider for several Midwestern states, including Ohio, from 1984 to 1998. The committee referenced in this series was created by Ameritech to help extend its services to those who had difficulty with telephone use, including the elderly, low-income, and disabled. Mr. Lankenau served as the deaf community’s representative on this committee. See series 13 and 15 for more on Ameritech.